Citibank social media metrics - SentiCharts by SentiOne

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Citibank

Finance & banking

#26

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11/18 – 12/17

Citibank

Shows the number of mentions a topic has received over time.

Date	Mentions
Nov 18, 2025	43
Nov 19, 2025	107
Nov 20, 2025	150
Nov 21, 2025	110
Nov 22, 2025	68
Nov 23, 2025	61
Nov 24, 2025	63
Nov 25, 2025	40
Nov 26, 2025	68
Nov 27, 2025	52
Nov 28, 2025	24
Nov 29, 2025	27
Nov 30, 2025	16
Dec 1, 2025	42
Dec 2, 2025	56
Dec 3, 2025	47
Dec 4, 2025	42
Dec 5, 2025	34
Dec 6, 2025	13
Dec 7, 2025	15
Dec 8, 2025	33
Dec 9, 2025	27
Dec 10, 2025	71
Dec 11, 2025	96
Dec 12, 2025	119
Dec 13, 2025	63
Dec 14, 2025	18
Dec 15, 2025	157
Dec 16, 2025	83
Dec 17, 2025	13

11/18 – 12/17

Citibank

Shows all of the mentions divided by sentiment: positive, neutral, negative.

Sentiment	Mentions	Percent
positive	37	3.13%
negative	330	27.9%
neutral	816	68.98%
total	1183	100%

11/18 – 12/17

Citibank

Shows the ratio between source types for a given project. The source types are as follows: Facebook, Instagram, video, Twitter, blogs, websites, reviews, forums.

Source	Mentions	Percent
Blogs	19	1.08%
Forums	37	2.1%
Websites	576	32.76%
Instagram	35	1.99%
Facebook	34	1.93%
Reviews	3	0.17%
Twitter	1043	59.33%
TikTok	11	0.63%

11/18 – 12/17

Citibank

Bad. The result is 0.10.
It seems your brand needs help. Order an in-depth report to understand your brand’s negative perception.

Shows the ratio of positive to negative statements in a given time period.

BHI
0.10

11/18 – 12/17

Citibank

11/18 – 12/17

Citibank

~ 3 m Total

~ 51 k Positive

~ 420 k Negative

~ 2 m Webpages

~ 1 m Social Media

Sources breakdown

~ 125 k Blogs

~ 3 k Forums

~ 2 m Websites

~ 5 k Instagram

~ 395 k Facebook

– Video

~ 10 k Reviews

~ 795 k Twitter

~ 3 k TikTok

Displays the reach of all results found within a given project, divided by sentiment and sources.

Sentiment	Reach
Positive	51222
Negative	420483
Total	2943766

Source	Reach
Webpages	1742888
Social Media	1194363
Total	2943766

Source	Reach
Blogs	125255
Forums	2661
Websites	1604972
Instagram	4625
Facebook	394562
Video	–
Reviews	10000
Twitter	795176
TikTok	2888

11/18 – 12/17

Citibank

~ 2 k Total

37 Positive

330 Negative

45%Down

16%Up

32%Down

Sources breakdown

19 Blogs

37 Forums

576 Websites

35 Instagram

34 Facebook

– Video

3 Reviews

~ 1 k Twitter

11 TikTok

An overview of all of the results found for a given project. Aside from showing the total number of mentions, their sentiment, and their source share, it shows how the results have shifted compared to the previous period. Sentiment detection is based on the proprietary algorithm provided by SentiOne.